The Lufthansa Bogotá Office assists travelers flying between Colombia and destinations across Lufthansa’s international route network. Operating a dedicated administrative suite in the northern business district of Bogotá alongside dedicated airport counters at El Dorado International Airport (BOG), this office handles ticket reservations, itinerary changes, baggage inquiries, refund requests, travel documentation, and other flight-related services. The office also provides information about airline rules, fare conditions, and airport procedures to help flyers prepare for their journey.
Info of Lufthansa Office in Bogotá
| Lufthansa Bogotá Office Address | Terminal 1, Av. El Dorado #103-09, Fontibón, Bogotá, Colombia |
| Lufthansa Bogotá Office Contact Number | +1800 518 3344 |
| Working Hours | Monday – Friday: 9:00 AM – 6:00 PM |
| reservas.colombia@lufthansa.com | |
| Lufthansa Booking Flight | https://www.lufthansa.com/in/en/flight-search |
| Online Check-in | https://www.lufthansa.com/ge/en/online-check-in |
| Lufthansa Flight Status | https://www.lufthansa.com/us/en/timetable-and-flight-status#/ |
Lufthansa Bogotá Office Map and Working Hours
Map:
Working Hours:
Monday – 9:00 AM – :6:00 PM
Tuesday – 9:00 AM – 6:00 PM
Wednesday – 9:00 AM – 6:00 PM
Thursday – 9:00 AM – 6:00 PM
Friday – 9:00 AM – 6:00 PM
Saturday – Closed
Sunday – Closed
Lufthansa Bogotá Airport Details
| Airport Name | El Dorado International Airport |
| Airport Code | BOG |
| Address | En la, Ac. 26 #103-09, Fontibón, Bogotá, Colombia |
| Lufthansa Hotline Number Bogotá | +576012662000 |
Lufthansa Airlines Corporate Head Office Address & Contact Details
Check all the details of Lufthansa Airlines Headquarters
| Airline | Lufthansa Airlines |
| Address | Deutsche Lufthansa Aktiengesellschaft, Venloer Straße 151-153, 50672 Cologne, Germany |
| Phone Number | +49 69 86 799 799 |
| Operating Hours | 8:00 AM to 17:00 PM, Monday to Friday |
| Lufthansa Airlines Website | https://www.lufthansa.com |
| Social Media Links | Facebook: https://www.facebook.com/lufthansa X: https://x.com/lufthansa Instagram: https://www.instagram.com/lufthansa/ LinkedIn: www.linkedin.com/company/lufthansa YouTube: youtube.com/channel/UCY3XVuIg59zAo-ZICIPz-2Q |
Types of Planes/Aircraft Available with Lufthansa Airlines
- Airbus A319-100
- Airbus A320-200
- Airbus A320neo
- Airbus A321-100
- Airbus A321-200
- Airbus A321neo
- Airbus A330-300
- Airbus A340-300
- Airbus A340-600
- Airbus A350-900
- Airbus A350-1000
- Airbus A380-800
- Boeing 747-400
- Boeing 747-8I
- Boeing 777-9
- Boeing 787-9
Services Provided by Lufthansa Bogotá Office in Colombia
- Seat Selection
- Extra Baggage
- Cabin Upgrade
- Flight Change
- Travel Insurance
- Sports Equipment
- Lounge
- Rebooking
- Traveling with pet
- Travelling with Children
- Flight Delays
- Flight Cancellations
- Baggage Lost and Found
- Flight Booking and Reservation
- Adding extra baggage
- Baggage drop-off
- Flight Status Updates
- Web Check in
- Boarding assistance
- Lufthansa Technik
- Unaccompanied Minors
List of Lufthansa Airlines Offices around the world.
Whether planning a new trip or managing an existing reservation, the Lufthansa Bogotá Office offers access to a range of services for passengers in Bogotá. Travelers can obtain guidance regarding bookings, baggage weight limitations, documentation, check-in procedures, travel requirements, and special service requests, making their travel experience more organized and convenient. Commuters can either call the office or visit directly for face-to-face consultation.
FAQs
Passengers can call the office at +57 15088000 for general or specific travel questions.
The office is open 9:00 AM to 6:00 PM (Monday through Friday).
The office is located in Torre Empresarial Pacific Calle, Piso 7, Bogotá, Colombia. For passenger services, the office also operates out of the El Dorado International Airport.
Yes, the Lufthansa Bogotá office can assist with verifying your travel documentation and basic entry requirements.
Lufthansa BOG Terminal’s official hub is located in Terminal 1.
Certainly. Passengers may inquire about excess baggage fees, prepaid baggage options, and baggage allowances applicable to their fare type.
Yes, the office assists you with pet travel arrangements by registering your pet for your flight and processing the fees. However, you must first secure and provide your pet’s necessary health, entry, and transfer documents.